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911 Center

Hocking County Seal

Sandy Wintermute, Director

(740) 385-3000

Logan Police

The Chief of Police for the City of Logan is Jerry Mellinger. Visit the Police web site by clicking the above link.

Logan Fire Department

The Chief for Logan Fire is Chris Maley. Visit the Logan Fire web site by clicking the above link.

Hocking Sheriff's Office

Visit Sheriff Lanny North's web site. The Sheriff's site has links to many sites of interests and it also has a complete list of sex offenders.

Hocking County EMS

Hocking County Emergency Medical Service employs 24 full-time Paramedics, and 25 part-time members made up of Paramedics, Intermediates and EMTs. HCEMS currently operates three stations to cover its 424 miles of territory, which includes popular tourist destination Hocking Hills State Park and the Wayne National Forrest ATV Trail System.

MedFlight

MedFlight is a not-for-profit, CAMTS accredited air and ground critical care transportation company based in Columbus, Ohio that completes nearly 7,000 critical care transports by helicopter and Mobile Intensive Care Unit (MICU) each year.

Air Evac

Air Evac, Inc. utilizes a team approach with a crew configuration of a registered nurse, and a paramedic both trained in advanced critical care procedures.

911 and Cell Phones

911 AND CELL PHONES

When you call 911 in most parts of the country, emergency responders can find you - even if you don't know where you are or can't communicate. That's because calling 911 from a landline (a telephone connected to the lines on the poles) makes a computer in the dispatch center show the number and address of the phone you're using.

Cell Phones Don't Work the Same

When you make a 911 call on a cell phone, you are sending signals through the air. The tower that picks up your phone's signal may be near, but it isn't enough to tell the dispatcher where to find you. It's like playing "Marco Polo" in the pool - blindfolded with just sound to guide you.

The Federal Communications Commission has required that all wireless carriers be able to pinpoint your location for the 911 dispatchers, but the rule is coming in phases and there are plenty of exceptions.

Location, Location, Location

When you call 911 from a cell phone, the call often lands in a regional center. A call-taker in a far-away city or county may answer your call. To get help to you, there are two pieces of information the call-taker needs to know immediately:

  1. Tell the call-taker which city you're calling from.
  2. Tell the call-taker what type of emergency you have.

Different emergency services use different dispatch centers. With the right information, the call-taker will transfer you to the right center.

Any Phone Will Do

Wireless carriers are required to complete 911 calls, even when the phone is not activated. Any phone that turns on and can receive a signal is capable of making a 911 call.

The problem is: if the phone you're using isn't activated, there isn't a phone number assigned to it. That means if you're disconnected from the dispatch center, you must call 911 back. They will not have a way to call you.

Stay calm be clear

Professional call-takers are trained to get information from you. They're staring at a computer screen that has all the relevant questions. Listen carefully, and answer as concisely as possible.

Remember, responders can only respond if they know where they're going. Make sure you get the location as detailed as possible.

The FCC says 30% of all 911 calls come from cell phones. With this simple advice, you can summon the help you need from your cell phone.