
What is text to 911?
Text to 911 allows a person to send message (SMS) from a mobile device to 911 instead of placing a phone call. To text 911, simply enter the numbers "911" in the "To" or "Recipient" field, type a brief but detailed message that includes location and type of emergency, and press "Send." (Be sure to type only the numbers "911" in the "To" field; do not include any punctuation.)
Service in Hocking County Began March 5, 2026
Hocking County's Emergency Communications Center has the capability to receive text to 911 messages. People in Hocking County and all of its incorporated cities/towns/villages/townships may begin sending text messages to 911 when appropriate. Individuals with questions regarding their carrier's text to 911 capabilities should contact their service providers directly for information.
Call If You Can, Text If You Can't
Contact 911 only in a fire, medical or police emergency. Public safety officials encourage you to think of text to 911 as a last resort, not the normal process for contacting 911 during and emergency. In other words, "Call if you can, Text if you can't." Calls to 911 are preferred because they are typically more efficient during an emergency.
Know When To Text 911:
- If you are deaf, hard of hearing or have a speech disabilty.
- If you cannot speak do to a medical condition.
- If you are in a threatening situation and voice call could increase the threat.
- If you cannot make a call because your mobile phone reception is poor.

Text to 911 Capability Outside Hocking County
If text to 911 services is not available where you are located, you should receive a message from the wireless carrier stating that text to 911 is not available. Instead, place a voice call to 911; or if you are hearing impaired text Ohio Relay (711) to connect to 911.
911 Dispatch in Hocking County
Hocking County's Emergency Communications Center dispatch all calls within the county and within the incorporated cities/towns/villages/townships. All dispatchers have been trained to process text to 911 incidents.
Dispatching to Neighboring Jurisdictions Without Text to 911
From time to time, Hocking County dispatchers may have to transfer a connection to a neighboring jurisdiction that does not have text to 911 capability. In this instance, the Hocking County dispatcher will have to stay on the line as the intermediary between the neighboring dispatch and the person who sent the emergency text. The situation may result in a delay of communication between the dispatcher and the caller needing assistance.
Do Not Text and Drive
Texting while driving is not safe. If you need to text 911 while in a vehicle, be sure you have securely parked your vehicle off the roadway.
Text to 911 in Languages Other Than English
Translation services are not available at this time; therefore, any text to 911 placed in Hocking County should be in English.
